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Adobe acrobat xi pro keeps crashing free |
Adobe acrobat xi pro keeps crashing free
I have had offered at two different prices from Adobe Support. Yes for one computer and for two computers. Please forward this up the chain of command. JR Boulay. Updating your Acrobat XI to version Help menu : Check updates. Post Reply. Preview Exit Preview. You must be signed in to add attachments. About Adobe Acrobat. Adobe Inc. Whats new in Acrobat DC. Plan and Pricing. Edit PDFs. Edit Scanned PDFs. PDF Forms.
Sign a PDF. How to Edit Scanned or Secured document. Rotate move delete and renumber PDF pages. Contact the application vendor to verify it is a valid Windows installer patch package.
Please advise. I have had the same issue, I have uninstalled and reinstalled it worked for two days then the same issue. By updating installations to the latest versions, you benefit from the latest functional enhancements and improved security measures. Like others I was having the same issue. Even though the update failed due to the lack of some DLL, it did resolve the issue for several hours.
Finally, the way I resolved this issue was to go into Windows Firewall and create both an inbound rule and outbound rule that prevents Adobe from communicaitng with my PC. Since they no longer offer support there is no reason to communicate with my computer. You won't see Adobe listed in the list of applications so you will need to add the path to Program Files x86 and then to the.
This will be the Adobe icon. Once you complete these rules in Windows Firewall your issue should be resolved. I have the issue on two different computers, both were after upgrades to Windows 10 after support for Win 7 expired. The Adobe Acrobat XI Pro licenses were purchased back in the timeframe and now the software will not activate properly on the new computers. I was able to get a successful activation through phone support but am now being directed to this forum. Very frustrating after paying so much for the software and now not being able to use it thanks to Microsoft and forced obsolescence.
I was finally able to get it working on one of the computers originally a Win 7 prior to forced upgrade and not on the other a Win 10 native that I initially had issues with. I had to unistall everything, restart, run Win 10 update, restart, reinstall from file I retrieved for link above, didn't work, uninstall, run Win 10 update, restart, and reinstall to accomplish. Also turned off auto update so it will not keep looking for what will never be.
If this had not worked I was going to purchase competitor stand-alone product as a more cost-effective solution to the foreverness that has become Adobe subscriptions. Win10 native: Gave up after doing all of the above and just loaded free Reader-DC version, since it is the boss's computer and she mostly just reads and adds a signature ocassionally.
Otherwise, if she needs to have a scanned pdf converted to searchable, I can do it. Thank you for sharing your observation on this issue. It will certainly help other users having a similar issue. We are glad to hear that the issue got fixed. Since Acrobat XI is an end of life application there isn't much that we can do. If you buy a used car, the original carmaker cannot sabotage it, or prevent you from using it, or even preventing you from transfering the warranty if you jump through the correct legal hoops.
I'm no lawyer, but it appears Adobe has openned itself to a class-action type lawsuit by making older versions of the software shut down remotely. In sabotaging software owners, Adobe is breaking the law, actually several laws both state and federal. By way of analogy, if you buy a new car, the carmaker does not have the right to sabotage it just becasue you don't by a new one, or purchase a warrranty. Likewise, if you buy a used car, the original carmaker cannot sabotage it, or prevent you from using it, or even preventing you from transfering the warranty if you jump through the correct legal hoops.
I agree. Adobe Support Community. Community guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more. Community Beginner , Apr 23, Apr 23, Jump to latest reply. Hi Rstamm We are sorry for the trouble.
As described the Acrobat XI crashes after sec. In Response To Amal. Test Screen Name. In Response To rstamm. What exact version of Acrobat XI? It's In Response To nicolek I agree with the suggestions. What is keeping you from doing this?
Well, you need to find a way to patch this issue. Running EOL software is high risk in itself. JR Boulay. Hi there We are glad to hear that the issue got fixed. Feel free to contact us for any assistance required in the future.
Regards Amal. I am curious about this issue as well. I have a few clients that are having that issue. All are on Win 10 Pro 20H Will test and run in compatibilty mode for Windows 7 to see if it stops crashing. Will keep you updated. I ended up Changing the compatibility mode to run in Windows 7 and it seems to have fixed the issue. I opened, edited, and saved multiple PDFs without it crashing.
I had the same issue just now with Acrobat X. It consistently crashed after 20 seconds or so, which led me to wonder if it was some kind of network callout.
Sure enough, I turned off my internet, opened it, and it didn't crash. I checked with Wireshark. It appears Acrobat makes a callout to "acroipm. After remapping this domain to 0. Note this is a fix for Acrobat X, but it may work for XI.
Also, it's a little techy; so if you're uncomfortable editing your 'hosts' file, you may want to see if an alternative solution works instead. Help on editing the 'hosts' file. I tried Update within the program, all of those times. I thought what do I have to lose. I loaded a pdf file with the Acrobat Pro XI, modified it, rotated pages a few times and saved the file.
I did that several times. I left the file open and I ran some renads. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
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